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Privacy Policy

1.General provisions

Swisscom Delivery Center, registration number 519628691, registered address: Rua Joao Chagas, n.10B, 1. DTO, Lisboa, 1500-493 (hereinafter "Swisscom'' or ''we'') bear responsibility under data protection laws for your personal data that we process in connection with your application (Swisscom is the data controller). We respect your privacy and your privacy rights. It is a major concern for us that your personal data is treated in a responsible manner and in compliance with legal requirements. Swisscom will treat your personal data confidentially.

2. Scope

This Privacy Policy applies to all individuals applying for a position at Swisscom. It describes how your personal data is processed in connection with your application and the recruitment process.

Your personal data provided to Swisscom during the application and assessment process are processed to take steps at your request prior to entering into a possible employment contract and, where applicable, to pursue Swisscom’s legitimate interests.

Where you have given your consent to the processing of your personal data for one or more specific purposes, your personal data will be processed on the basis of that consent for those purposes.

3. Collection of personal data

We generally collect personal data directly from you (e.g., through documents you submit, such as your CV and certificates, and information you provide during interviews or assessments). However, we may also receive personal data from third parties (e.g., your references).

4. Application Data processed

We process the following categories of personal data (hereinafter referred to as “Application Data”) for the purposes described in Section 5:

  • Contact and identification data: surname, first name, title, address, email address and telephone number.

  • Personal information: gender, date of birth, citizenship, residence status, work permit, languages, hobbies or interests, and work-related preferences.

  • Professional background, education and training: professional qualifications, certifications, work experience, details of previous employers, and references and their contact details (where you have agreed to Swisscom contacting them).

  • Remuneration and benefits preferences: salary expectations and information relating to remuneration and benefits, such as bonuses, shares, stock options and insurance.

  • Electronic identification data: profile pictures and publicly available social media profiles.

  • Additional role-related data: external mandates (e.g., board of directors mandates), public offices, criminal records or debt collection register extracts, where required for a particular role. If such information is required, you will receive further information during the application process.

  • User account information: username (login name), password and email address.

  • Interaction and usage data: correspondence, recorded voice messages, the date and time of telephone calls, the date and time you access the Job Portal, the IP address of your device, device type and operating system (including its version).

  • Personal data of third parties: you may provide personal data relating to third parties, such as references or the name of a Swisscom employee who informed you about a vacancy. If you provide such data, you should inform the relevant individuals about the disclosure of their personal data to Swisscom, where required by applicable law, and ensure that the information you provide is accurate.



5. Purposes of processing Application Data

Your Application Data are processed to assess your suitability for the position you have applied for. If you have consented to the further processing of your Application Data, we may also assess your suitability for other open positions and contact you about relevant opportunities.

To assess your suitability for a vacant position and manage the recruitment process, your Application Data may be processed for the following purposes:

  • Verification: Verifying your identity, academic achievements and professional qualifications.

  • Assessments: Carrying out evaluations, tests or assessments relevant to the vacancy and keeping records of the results and related notes.

  • Communication: Communicating with you to arrange interviews, conduct the interview process and provide updates on your application and the recruitment decision.

  • Pre-contractual steps: Conducting pre-contractual negotiations and taking steps towards the possible conclusion of an employment contract.

  • Employee referral bonus: If you identify a Swisscom employee who referred you to the vacancy, that employee may receive information about your application status (whether your application was rejected or an offer was made) for the purpose of administering the referral bonus programme.

  • Quality assurance and improvement: Improving recruitment processes through statistical analysis of anonymised and aggregated Application Data (e.g., language and recruitment process duration) and evaluating feedback from surveys you complete about the application process.

  • Prevention of misuse: Detecting, preventing and addressing misuse of the Job Portal.

  • Legal compliance and claims: Complying with applicable legal requirements, responding to requests from competent courts and authorities, and establishing, exercising or defending legal claims.



6. Categories of data recipients

We may disclose or make your Application Data (Section 4) available to recipients within and outside Swisscom where necessary for the purposes described in Section 5, in accordance with the “need-to-know” principle. These recipients may include the following categories:

  • Recruitment and HR: based on their roles and responsibilities, for the purposes set out in Section 5.

  • Future line managers and potential team colleagues: as part of the application process, to support the selection of the most suitable candidate.

  • Former employers or references: where we contact them with your consent.

  • Referring Swisscom employee: where you identify a Swisscom employee who referred you to the vacancy, that employee may receive information about your application status (whether your application was rejected or an offer was made) for the purpose of administering the referral bonus programme.

  • Service providers in Switzerland or abroad: for the provision of services, including operational, maintenance and support services. These providers may process or access your Application Data as necessary to perform their services.

  • Third parties: where necessary to comply with applicable legal obligations, verify compliance with applicable laws and regulations, respond to requests from competent courts or authorities, or establish, exercise or defend legal claims.

  • Swisscom Group companies: in connection with your application and the recruitment process, where necessary for the purposes described in Section 5.

7. Data storage

Your Application Data are stored in a data centre within the European Union (EU).

8. Cookies and third-party cookies

The Job Portal through which you apply for vacancies uses cookies.

Cookies are small files stored on your computer or mobile device when you visit or use the Job Portal. They store certain settings and information exchanged between your browser and the Job Portal. Each cookie may be assigned a unique ID that can be used to identify your browser and access the information stored in the cookie.

Temporary cookies used on the Job Portal are automatically deleted from your computer or mobile device when you close your browser. They enable various functions of the Job Portal, such as making it easier to log in and saving your language settings.

The Job Portal also uses persistent cookies. Depending on the type of cookie, these remain stored on your computer or mobile device for between 8 hours and 2 days after the browser session ends. They are automatically deleted when their specified expiry period ends.

No cookies are used for advertising purposes.

Cookies may collect usage information, such as the date and time you visit the Job Portal, your device type and your device’s IP address. They may also enable us to analyse how you use the Job Portal.

Third-party cookies or similar technologies may also be used by service providers or other third parties engaged by those providers.

Most internet browsers accept cookies automatically. You can change your browser settings to block cookies or receive a notification before a cookie is stored. You can also delete cookies through your browser settings. If you block or disable cookies, you may still be able to use the Job Portal, but some information or features intended to improve your experience may not be available.

9. Storage period and data erasure

Your Application Data are stored and processed for as long as necessary to achieve the purposes for which they were collected (see Section 5 above).

We will retain your Application Data for two years after the position you applied for has been filled.

If you have consented to longer storage and further processing of your Application Data, your Application Data will be stored for a maximum of two years from the date your application was submitted.

After the applicable retention period has expired, your Application Data will be anonymised or deleted.

If you request the deletion of your Application Data, they will be deleted within 14 days, unless we are required or permitted to retain them under applicable law.

While you have pending applications, your application profile will remain active. You can update or delete your application profile and withdraw your application at any time through the Job Portal. This is without prejudice to any data retention required or permitted under applicable laws and regulations.

10. What rights do you have in relation to your Application Data?

You have certain rights regarding the Application Data we process, which allow you to exercise control over how your personal data are used.

Access: You have the right to request information about the Application Data we process.

Rectification: You have the right to request the correction of inaccurate Application Data or the completion of incomplete data.

Objection and erasure: Where applicable, you have the right to object to the processing of your Application Data and to request their erasure, subject to applicable legal requirements and exceptions.

Withdrawal of consent: Where we process your Application Data on the basis of your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the consent was withdrawn.

11. How can we change this Privacy Policy?

We reserve the right to update this Privacy Policy from time to time. The latest version published on the Job Portal will apply.